### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":15833},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77942},{"Key":"InformToUserId","Value":5827}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 77942


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002062","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Merwin Barnette"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00001"},{"type":"text","text":"testing"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Open"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77942?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


Converted to byte file


## Safety Alert Email Sent to Merwin Barnette##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 77942


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/NMM/26/00001 has been created

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending Inform-To Push Notification for IncidentId: 77942


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/6c3ebb67-6f10-39b7-9e0b-310f1219c556


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 12714.


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_KPI_MASTER_CREATED","EventArgs":[{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"RecipientIds","Value":"[1,267,4094]"},{"Key":"KpiMasterId","Value":25},{"Key":"KpiMasterUid","Value":"LTTUUC"},{"Key":"CreatedByName","Value":"Mozell Heaton"},{"Key":"Priority","Value":"Low"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_KPI_MASTER_CREATED ###


# Calling SendKpiMasterCreatedNotification for email #


[2026-07-30 05:42:21] Executing KPI Master Created notifications (email)


[DELAY-START] osm01349@osmosys.co at 05:42:21


[DELAY-END] osm01349@osmosys.co at 05:42:51


Sending KPI Master Created email to: osm01349@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New KPI Master Created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[DELAY-START] TTK_Admin@oqsha.com at 05:42:51


[DELAY-END] TTK_Admin@oqsha.com at 05:43:22


Sending KPI Master Created email to: TTK_Admin@oqsha.com


[DELAY-START] osm01390@osmosys.co at 05:43:22


[DELAY-END] osm01390@osmosys.co at 05:43:52


Sending KPI Master Created email to: osm01390@osmosys.co


# Preparing notification body #


# Fetching devices bypassing preferences (system event or unknown module) (Single) #


# Checking for device existence #


# User device exists #


Sending KPI Master Created Notification for KPI Master Id:25


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/7ea53089-6f55-345d-865b-d98b2bea72fa


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24388.


# Push notification did not send #


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_KPI_MASTER_CREATED","EventArgs":[{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"RecipientIds","Value":"[1,267,4094]"},{"Key":"KpiMasterId","Value":27},{"Key":"KpiMasterUid","Value":"COG1IM"},{"Key":"CreatedByName","Value":"Mozell Heaton"},{"Key":"Priority","Value":"Low"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_KPI_MASTER_CREATED ###


# Calling SendKpiMasterCreatedNotification for email #


[2026-07-30 05:52:32] Executing KPI Master Created notifications (email)


### End Event Execution ###


[DELAY-START] osm01349@osmosys.co at 05:52:32


[DELAY-END] osm01349@osmosys.co at 05:53:02


Sending KPI Master Created email to: osm01349@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New KPI Master Created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[DELAY-START] TTK_Admin@oqsha.com at 05:53:02


[DELAY-END] TTK_Admin@oqsha.com at 05:53:32


Sending KPI Master Created email to: TTK_Admin@oqsha.com


[DELAY-START] osm01390@osmosys.co at 05:53:32


[DELAY-END] osm01390@osmosys.co at 05:54:02


Sending KPI Master Created email to: osm01390@osmosys.co


# Preparing notification body #


# Fetching devices bypassing preferences (system event or unknown module) (Single) #


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77572},{"Key":"IncidentHistoryId","Value":111282},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:77572


Initializing Email Service Client


Generating Email Request


Safety Alert OTSXB7 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:77572


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009835","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Wilbert Nickels"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"OTSXB7"},{"type":"text","text":"Checklist Responses are removed., Category has been updated to 'Near Misses', , Comments are added as dsdsds"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"ds"},{"type":"text","text":"Mathiston"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Wilbert Nickels"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77572?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555556502","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Zora Hamlet"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"OTSXB7"},{"type":"text","text":"Checklist Responses are removed., Category has been updated to 'Near Misses', , Comments are added as dsdsds"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"ds"},{"type":"text","text":"Mathiston"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Wilbert Nickels"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77572?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77934},{"Key":"AssignedToID","Value":267}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Hebert Eaton, UserId : 267 for assigned to notification ##


Sending Assigned To Email for IncidentId:77934


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Safety Alert 4ATR1W is assigned to you related to 'Unsafe Condition'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:77934


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"4ATR1W"},{"type":"text","text":"Flexible cable laid on floor"},{"type":"text","text":"Melmore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Stephenie Hoyt"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77934?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77934},{"Key":"IncidentHistoryId","Value":111284},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:77934


Initializing Email Service Client


Generating Email Request


Safety Alert 4ATR1W has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009010","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Stephenie Hoyt"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"4ATR1W"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as ds"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"Flexible cable laid on floor"},{"type":"text","text":"Melmore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Stephenie Hoyt"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77934?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"4ATR1W"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as ds"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"Flexible cable laid on floor"},{"type":"text","text":"Melmore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Stephenie Hoyt"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77934?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"IncidentId","Value":77934},{"Key":"ClosedById","Value":267}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Incident Closure Validation Level 1 Event ###


Generating report.


## Sending notification to Site EHS user ##


## Notification to be send for these users: [5546]


## Sending email to Stephaine Scholten, UserId : 5546 for Incident Closure Validation notification ##


Converted to byte file


Sending Incident Closure Validation Email with Safety Alert PDF for IncidentId:77934


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Validation Level 1


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:77934


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009787","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Stephaine Scholten"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"4ATR1W"},{"type":"text","text":"29-Jul-2026 06:56:52 PM"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Melmore"},{"type":"text","text":"Melmore"},{"type":"text","text":"Flexible cable laid on floor"},{"type":"text","text":"Stephenie Hoyt"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77934?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_KPI_MASTER_CREATED","EventArgs":[{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"RecipientIds","Value":"[1,267,4094]"},{"Key":"KpiMasterId","Value":28},{"Key":"KpiMasterUid","Value":"F7BHH5"},{"Key":"CreatedByName","Value":"Mozell Heaton"},{"Key":"Priority","Value":"Low"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_KPI_MASTER_CREATED ###


# Calling SendKpiMasterCreatedNotification for email #


[2026-07-30 06:18:38] Executing KPI Master Created notifications (email)


[DELAY-START] osm01349@osmosys.co at 06:18:38


Message : {"EventName":"NOTIFICATION_FOR_KPI_MASTER_UPDATED","EventArgs":[{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"RecipientIds","Value":"[1,267,4094]"},{"Key":"KpiMasterId","Value":28},{"Key":"KpiMasterUid","Value":"F7BHH5"},{"Key":"UpdatedByName","Value":"Mozell Heaton"},{"Key":"Priority","Value":"Low"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_KPI_MASTER_UPDATED ###


# Calling SendKpiMasterUpdatedNotification for email #


[2026-07-30 06:18:48] Executing KPI Master Updated notifications (email)


[DELAY-START] osm01349@osmosys.co at 06:18:48


[DELAY-END] osm01349@osmosys.co at 06:19:08


Sending KPI Master Created email to: osm01349@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New KPI Master Created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[DELAY-START] TTK_Admin@oqsha.com at 06:19:09


[DELAY-END] osm01349@osmosys.co at 06:19:18


Sending KPI Master Updated email to: osm01349@osmosys.co


KPI Master Updated


[DELAY-START] TTK_Admin@oqsha.com at 06:19:18


[DELAY-END] TTK_Admin@oqsha.com at 06:19:39


Sending KPI Master Created email to: TTK_Admin@oqsha.com


[DELAY-START] osm01390@osmosys.co at 06:19:39


[DELAY-END] TTK_Admin@oqsha.com at 06:19:48


Sending KPI Master Updated email to: TTK_Admin@oqsha.com


[DELAY-START] osm01390@osmosys.co at 06:19:48


[DELAY-END] osm01390@osmosys.co at 06:20:09


Sending KPI Master Created email to: osm01390@osmosys.co


Initializing Email Service Client


Generating Email Request


New KPI Master Created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[DELAY-END] osm01390@osmosys.co at 06:20:18


Sending KPI Master Updated email to: osm01390@osmosys.co


KPI Master Updated


# Preparing notification body #


# Fetching devices bypassing preferences (system event or unknown module) (Single) #


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident 1FAD71#


[SafetyAlertEscalation] Starting notification for incident 1FAD71


[SafetyAlertEscalation] Sending email to Annis Baron


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Escalation - 1FAD71


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to osm02769@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Annis Baron, Number: 912000002657


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 912000002657


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident NOTFWO#


[SafetyAlertEscalation] Starting notification for incident NOTFWO


Ticket Escalation - NOTFWO


# Calling SendSafetyAlertEscalationNotification for incident X440AD#


[SafetyAlertEscalation] Starting notification for incident X440AD


[SafetyAlertEscalation] Sending email to Brittnee Sweatt


Initializing Email Service Client


Generating Email Request


Ticket Escalation - X440AD


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to osm00546@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Brittnee Sweatt, Number: 912000002330


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 912000002330


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident 5S7NWH#


[SafetyAlertEscalation] Starting notification for incident 5S7NWH


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Escalation - 5S7NWH


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident CO2PQI#


[SafetyAlertEscalation] Starting notification for incident CO2PQI


[SafetyAlertEscalation] Manager user not found:10078


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident 29HUPR#


[SafetyAlertEscalation] Starting notification for incident 29HUPR


[SafetyAlertEscalation] Sending email to Zilpha Sipe


Ticket Escalation - 29HUPR


[SafetyAlertEscalation] Email sent successfully to osm10649@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Zilpha Sipe, Number: 912000005783


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 912000005783


# Calling SendSafetyAlertEscalationNotification for incident 8B3OOF#


[SafetyAlertEscalation] Starting notification for incident 8B3OOF


Initializing Email Service Client


Generating Email Request


Ticket Escalation - 8B3OOF


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77943},{"Key":"AssignedToID","Value":1955}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Renard Whatley, UserId : 1955 for assigned to notification ##


Sending Assigned To Email for IncidentId:77943


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket LCOBUK is assigned to you related to 'Near miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:77943


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77943},{"Key":"IncidentHistoryId","Value":111287},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:77943


Initializing Email Service Client


Generating Email Request


Ticket LCOBUK has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"LCOBUK"},{"type":"text","text":"Ticket status updated to Resolved., Removed 1 Attachment(s)., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"Test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77943?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77943},{"Key":"IncidentHistoryId","Value":111289},{"Key":"IsTicketAssigned","Value":false}]}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"LCOBUK"},{"type":"text","text":"Ticket status updated to Closed., Removed 2 Attachment(s)., Comments are added as Testing Purpose"},{"type":"text","text":"Ticket"},{"type":"text","text":"Test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77943?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 1955


Sending Task Assignment Email for TaskId: 15849, UserId: 1955


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Task Assigned - AT/GLTO/GRR/SVV/26/00002


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### End Event Execution ###


### Start Event Execution ###


Osmo-x WhatsApp Message has been Sent


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":15849},{"Key":"OrgId","Value":211}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 1 Event ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


Initializing Email Service Client


Generating Email Request


FAC FIR Raised – Incident UID: IMF/GLTO/GRR/FAC/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 2034


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Incident Validated – Incident UID: IMF/GLTO/GRR/FAC/26/00001 | Site: Alanreed


Sending WhatsApp for Incident Validation to User: 2034


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Incident Validated Event ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 267


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/CEA/26/00002"},{"type":"text","text":"ds"},{"type":"text","text":"CII EHS Assessment"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15851?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 15851, UserId: 267


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/CEA/26/00002


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentInvestigationRequiredNotification.html


Investigation Required - (FAC) FIR Released | Incident UID: IMF/GLTO/GRR/FAC/26/00001 | Site: Alanreed


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":15851},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 1 Event ###


Osmo-x WhatsApp Message has been Sent


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_INPROGRESS_NOTIFICATION ###


### Started processing for Incident Investigation In Progress Event ###


Executing email notifications to Incident Approvers about the Pending approval


Incident IMF/GLTO/GRR/FAC/26/00001 has been validated, form a team to investigate


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Approval to User: 1955


Osmo-x WhatsApp Message has been Sent


### Ended processing Incident Investigation In Progress Event ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 5790


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000005418","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Adrianna Pollak"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/CEA/26/00004"},{"type":"text","text":"efg"},{"type":"text","text":"CII EHS Assessment"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15853?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Sending Task Assignment Email for TaskId: 15853, UserId: 5790


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/CEA/26/00004


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_2","EventArgs":[{"Key":"TaskId","Value":15853},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_2 ###


### Started processing for Task Closure Validation Level 2 Event ###


## Sending notification to EHS head user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 2 Event ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


Sending WhatsApp notification for task assignment to user ID: 7240


Osmo-x WhatsApp Message has been Sent


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":15855},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 267


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/CEA/26/00006"},{"type":"text","text":"dsds"},{"type":"text","text":"CII EHS Assessment"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15855?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Sending Task Assignment Email for TaskId: 15855, UserId: 267


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/CEA/26/00006


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/CEA/26/00008"},{"type":"text","text":"ds"},{"type":"text","text":"CII EHS Assessment"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15857?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 15857, UserId: 267


New Action Tracker Assigned - AT/FBYDW/ROO/CEA/26/00008


### End Event Execution ###


### Start Event Execution ###


Sending WhatsApp notification for task assignment to user ID: 5810


Sending Task Assignment Email for TaskId: 14440, UserId: 5810


New Action Tracker Assigned - Z79GJB


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending WhatsApp notification for task assignment to user ID: 1955


Sending Task Assignment Email for TaskId: 15859, UserId: 1955


Initializing Email Service Client


Generating Email Request


New Task Assigned - AT/GLTO/GRR/INR/26/00002


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


### Started process for Execution of Event : INVESTIGATION_SUBMITTED_NOTIFICATION ###


### Started processing for Investigation Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\InvestigationSubmittedNotificationEmailTemplate.html


Executing email notifications to Investigation Approvers about the Pending approval


Incident Investigation Submitted – Incident UID: IMF/GLTO/GRR/FAC/26/00001 | Site: Alanreed


Executing whatsapp notifications to Investigation Approvers about the Pending approval


Sending WhatsApp for Investigation Approval to User: 2034


Osmo-x WhatsApp Message has been Sent


### Ended processing Investigation Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INVESTIGATION_VALIDATED_NOTIFICATION ###


### Started processing for Investigation Validated Event ###


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Incident Investigation Validated – Incident UID: IMF/GLTO/GRR/FAC/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WhatsApp for Incident Approval to User: 2034


# Preparing notification body #


### Ended processing Investigation Validated Event ###


### Started process for Execution of Event : EXTERNAL_INVESTIGATION_FINAL_REPORT_RELEASED_NOTIFICATION ###


### Started processing for Investigation Final Report Released - External User ###


Executing email notifications to external users about the final report release


PDF generation completed successfully.


Incident PDF generation successfull


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\ExternalUserInvestigationFinalReportReleasedTemplate.html


osm05146@osmosys.co, osm06269@osmosys.co, osm02276@osmosys.co, MH_Admin_HO@oqsha.com, osm05485@osmosys.co, osm07904@osmosys.co

Incident Investigation Released – Incident UID: IMF/GLTO/GRR/FAC/26/00001 | Site: Alanreed


### Ended processing Investigation Final Report Released - External User ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77947},{"Key":"AssignedToID","Value":3978}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Converted to byte file


PDF generation successfull


## Sending email to Neppie Traynor, UserId : 3978 for assigned to notification ##


Sending Assigned To Email for IncidentId:77947


Initializing Email Service Client


Generating Email Request


A Ticket T/MIRA/EEE/26/00001 is assigned to you related to 'EHS-Accident/Incident'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:77947


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77947},{"Key":"IncidentHistoryId","Value":111291},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:77947


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/MIRA/EEE/26/00001 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"919999999999","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Neppie Traynor"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/MIRA/EEE/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Rio"},{"type":"text","text":"EHS-Accident/Incident"},{"type":"text","text":"Neppie Traynor"},{"type":"text","text":"MIRA Pharmaceuticals Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/232/77947?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002469","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Nettie Lough"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/MIRA/EEE/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Rio"},{"type":"text","text":"EHS-Accident/Incident"},{"type":"text","text":"Neppie Traynor"},{"type":"text","text":"MIRA Pharmaceuticals Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/232/77947?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77947},{"Key":"IncidentHistoryId","Value":111292},{"Key":"IsTicketAssigned","Value":false}]}


Sending Email for IncidentId:77947


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"919999999999","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Neppie Traynor"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/MIRA/EEE/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Rio"},{"type":"text","text":"EHS-Accident/Incident"},{"type":"text","text":"Neppie Traynor"},{"type":"text","text":"MIRA Pharmaceuticals Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/232/77947?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002469","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Nettie Lough"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/MIRA/EEE/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Rio"},{"type":"text","text":"EHS-Accident/Incident"},{"type":"text","text":"Neppie Traynor"},{"type":"text","text":"MIRA Pharmaceuticals Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/232/77947?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 419077


Osmo-x WhatsApp Message has been Sent


Executing sending push notification to the issuers


# Push Subject for Issuer P/MIRA/FCP/YI/CS/26/00001


# Preparing notification body #


Sending notification to issuers of the comapny regarding permit to work 419078


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002453","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Requested by Raleigh Swaney at 30-Jul-2026 03:50:25 PM"},{"type":"text","text":"Issue"},{"type":"text","text":"Ana Osborn"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


# Push Subject for Issuer P/HUBG/TFX/AIP/CW/26/00001


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 419078


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f4efb887-45b1-3133-8647-101a6629c0a9


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24207.


# Push notification did not send #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_HISTORY ###


# Calling SendNotificationForPTWHistory function for whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Executing sending notification to reviewer through whatsapp


Sending notification to reviewer of the comapny regarding permit to work 419078


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 419079


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003696","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/GRA/CON1/WH/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Work At Height"},{"type":"text","text":"Leeper"},{"type":"text","text":" "},{"type":"text","text":"Requested by Cherindia Putnam at 30-Jul-2026 03:54:36 PM"},{"type":"text","text":"Approve"},{"type":"text","text":"Abram Olivas"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419079?orgID=211&dlType=viewWorkPermit"}]}]}}}


Executing sending push notification to the issuers


# Push Subject for Issuer P/GLTO/GRA/CON1/WH/26/00001


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 419079


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/d301acb9-118b-3f0b-8e00-fc086cd25e6b


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24384.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/e87906ed-6c2c-3fac-bb72-622ecfc95994


Push notification failed to send to a device 24417.


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_REVIEWER_APPROVER ###


# Calling SendNotificationToEitherReviewerOrApprover function for  whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Starting Execution for whatsapp notification for users


Executing sending notification to users through whatsapp


Sending notification to approver of the comapny regarding permit to work 419079


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000004291","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/GRA/CON1/WH/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Work At Height"},{"type":"text","text":"Leeper"},{"type":"text","text":" "},{"type":"text","text":"Approved by Abram Olivas at 30-Jul-2026 03:56:15 PM"},{"type":"text","text":"Authorize"},{"type":"text","text":"Boris Cope"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419079?orgID=211&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Push Subject P/GLTO/GRA/CON1/WH/26/00001


# string body 30-Jul-2026, ,


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/4a517d78-3516-3e9b-8c6d-5539c136261f


Unauthorized


Push notification failed to send to a device 24409.


# Push notification did not send #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_REJECTION_STATUS ###


# Calling SendNotificationForPTWRejectedStatus function for whatsapp and push notification #


Executing sending notification for rejection status through whatsapp


Sending notification for rejection status regarding permit to work with Id: 419079


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003119","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/GRA/CON1/WH/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Work At Height"},{"type":"text","text":"Leeper"},{"type":"text","text":" "},{"type":"text","text":"Rejected by Boris Cope at 30-Jul-2026 04:00:22 PM. Reason- Rejecting"},{"type":"text","text":"Request Again"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419079?orgID=211&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Starting Execution for push notification for rejection status


# Preparing notification body #


# Push Subject for Issuer P/GLTO/GRA/CON1/WH/26/00001


# string body Boris Cope,P/GLTO/GRA/CON1/WH/26/00001, Rejecting


### Started process for Execution of Event : NOTIFICATION_TO_REVIEWER_APPROVER ###


# Calling SendNotificationToEitherReviewerOrApprover function for  whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Starting Execution for whatsapp notification for users


Executing sending notification to users through whatsapp


Sending notification to approver of the comapny regarding permit to work 419078


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000090","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Issued by Ana Osborn at 30-Jul-2026 04:35:12 PM"},{"type":"text","text":"Approve"},{"type":"text","text":"Butler Christy"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


# Push Subject P/HUBG/TFX/AIP/CW/26/00001


# string body 30-Jul-2026, Ana Osborn,


System.NullReferenceException: Object reference not set to an instance of an object.
   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToEitherReviewerOrApprover(String eventName, Int64 ptwId, Int64 orgId, String stringUserIds, String stringPrevStateUserIds, String stringReceieveAllPtwUserIds, String workPermitStatus, String jobType, String statusChangeUserDisplayName, String permitToWorkUId, String startDate, String statusChangedTime, String workLocation, String assignToUserDisplayName, String nextStatus, String siteName, String modeOfNotifications, String customStatusJson, String companyUsersEmails) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\Notifier.cs:line 4196
   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\EventHandler.cs:line 589


### End Event Execution ###


### Start Event Execution ###


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001459","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Approved by Butler Christy at 30-Jul-2026 04:36:27 PM"},{"type":"text","text":"Review"},{"type":"text","text":"Demetri Noyes"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 419078


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/2ea05d87-33a9-3f8d-a3de-b4839599e773


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24437.


# Push notification did not send #


### Started process for Execution of Event : NOTIFICATION_TO_ALL_EXCEPT_REVIEWER ###


# Calling SendNotificationToAllExceptReviewer function for whatsapp and push notification #


User Ids for notification: [1855,1861,4243,4244,4459,4504,4516,4518,4583,4594,4690,4691,4806,5106,5111,20370]


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Starting Execution for whatsapp notification for all


Sending notification to requester regarding permit to work 419078


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001644","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000005063","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000006623","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001717","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555559247","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000010247","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000959","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000007577","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003340","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000337","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000734","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003805","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003712","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000884","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000090","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555556364","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Reviewed by Demetri Noyes at 30-Jul-2026 04:37:12 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Starting Execution for push notification for all


# Preparing notification body #


# Push Subject for Issuer P/HUBG/TFX/AIP/CW/26/00001


# string body 30-Jul-2026, Demetri Noyes, P/HUBG/TFX/AIP/CW/26/00001, 30-Jul-2026


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER_FOR_EXTENDED_PTW ###


# Calling SendNotificationToIssuersForExtensionPTW function for whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Executing sending notification to issuers for extended PTW through whatsapp


Sending notification to issuers of the comapny regarding permit to work 419078


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002453","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Requested by Raleigh Swaney for 5 hour(s) at 30-Jul-2026 04:42:30 PM"},{"type":"text","text":"Extension Issue"},{"type":"text","text":"Ana Osborn"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Executing sending push notification to the issuers for extended PTW


# string body Raleigh Swaney, 5 hour(s), P/HUBG/TFX/AIP/CW/26/00001


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Started process for Execution of Event : NOTIFICATION_TO_REVIEWER_APPROVER_FOR_EXTENDED_PTW ###


# Calling SendNotificationToEitherReviewerOrApproverForExtendedPTW function for  whatsapp and push notification #


Starting Execution for whatsapp notification for users


Executing sending notification to users through whatsapp


Sending notification to approver of the comapny regarding permit to work 419078


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000090","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Issued by Ana Osborn for 5 hour(s) at 30-Jul-2026 04:58:35 PM"},{"type":"text","text":"Extension Approve"},{"type":"text","text":"Butler Christy"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


# Preparing notification body #


# Push Subject for Issuer P/HUBG/TFX/AIP/CW/26/00001


# string body Raleigh Swaney, 5 hour(s), P/HUBG/TFX/AIP/CW/26/00001,,


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Rasmerela Whitted"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Bell Buckle, Belleair, Clint, Cold Spring, Elizabethville, Huetter, Nyack, Shorewood-Tower Hills-Harbert, South Plainfield, Stansbury Park, Williams Canyon"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"osm00252@osmosys.co"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Rasmerela Whitted"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Bell Buckle, Belleair, Clint, Cold Spring, Elizabethville, Huetter, Nyack, Shorewood-Tower Hills-Harbert, South Plainfield, Stansbury Park, Williams Canyon"},{"Key":"Email","Value":"osm00252@osmosys.co"},{"Key":"MobileNumber","Value":"+915555556904"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


### Started process for Execution of Event : NOTIFICATION_TO_REVIEWER_APPROVER_FOR_EXTENDED_PTW ###


# Calling SendNotificationToEitherReviewerOrApproverForExtendedPTW function for  whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Starting Execution for whatsapp notification for users


Executing sending notification to users through whatsapp


Sending notification to approver of the comapny regarding permit to work 419078


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001459","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Approved by Butler Christy for 5 hour(s) at 30-Jul-2026 05:01:57 PM"},{"type":"text","text":"Extension Review"},{"type":"text","text":"Demetri Noyes"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Push Subject for Issuer P/HUBG/TFX/AIP/CW/26/00001


# string body Raleigh Swaney, 5 hour(s), P/HUBG/TFX/AIP/CW/26/00001,Ana Osborn,


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77948},{"Key":"AssignedToID","Value":1778}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Converted to byte file


PDF generation successfull


## Sending email to Randal Jessup, UserId : 1778 for assigned to notification ##


Sending Assigned To Email for IncidentId:77948


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket T/BEAT/FFF/26/00001 is assigned to you related to 'Fire'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:77948


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:77948


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/cc77199c-c440-3ea4-8eb1-798f3bbb613a


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24433.


# Push notification did not send #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ALL_EXCEPT_REVIEWER_FOR_EXTENSION_PTW ###


# Calling SendNotificationToAllExceptReviewerForExtendedPTW function for  whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Starting Execution for whatsapp notification for all


Sending notification to requester regarding permit to work 419078


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001644","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000005063","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000006623","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001717","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555559247","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000010247","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000959","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000007577","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003340","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000337","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000734","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003805","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003712","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000884","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000090","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555556364","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/AIP/CW/26/00001"},{"type":"text","text":"30-Jul-2026"},{"type":"text","text":"Cold work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Extension Reviewed by Demetri Noyes for 5 hour(s) at 30-Jul-2026 05:03:08 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/419078?orgID=207&dlType=viewWorkPermit"}]}]}}}


# Preparing notification body #


# Push Subject for Issuer P/HUBG/TFX/AIP/CW/26/00001


# string body Demetri Noyes, 5 hour(s), P/HUBG/TFX/AIP/CW/26/00001


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Property Damage FIR Raised – Incident UID: IMF/GLTO/GRR/PD/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Incident Validated – Incident UID: IMF/GLTO/GRR/PD/26/00001 | Site: Alanreed


Sending WhatsApp for Incident Validation to User: 1955


### Ended processing Incident Validated Event ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentInvestigationRequiredNotification.html


Initializing Email Service Client


Generating Email Request


Investigation Required - (Property Damage) FIR Released | Incident UID: IMF/GLTO/GRR/PD/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : INCIDENT_INVESTIGATION_INPROGRESS_NOTIFICATION ###


### Started processing for Incident Investigation In Progress Event ###


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Incident IMF/GLTO/GRR/PD/26/00001 has been validated, form a team to investigate


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Approval to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Incident Investigation In Progress Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentSubmittedNotificationEmailTemplate.html


Initializing Email Service Client


Generating Email Request


LTI FIR Raised – Incident UID: IMF/GLTO/GRR/LTI/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WhatsApp Notification for Incident Approval to User: 1955


### Ended processing Incident Submitted Event ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Incident Validated – Incident UID: IMF/GLTO/GRR/LTI/26/00001 | Site: Alanreed


Sending WhatsApp for Incident Validation to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Validated Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentInvestigationRequiredNotification.html


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Investigation Required - (LTI) FIR Released | Incident UID: IMF/GLTO/GRR/LTI/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : INCIDENT_INVESTIGATION_INPROGRESS_NOTIFICATION ###


### Started processing for Incident Investigation In Progress Event ###


Executing email notifications to Incident Approvers about the Pending approval


Incident IMF/GLTO/GRR/LTI/26/00001 has been validated, form a team to investigate


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Approval to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Incident Investigation In Progress Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77949},{"Key":"AssignedToID","Value":20370}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


### Ended processing Assigned to Notification Event ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77949},{"Key":"IncidentHistoryId","Value":111297},{"Key":"IsTicketAssigned","Value":true}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Assigned To Whatsapp for IncidentId:77949