Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555556364","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Raleigh Swaney"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Raleigh Swaney"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/207/77949?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:77949


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/2ea05d87-33a9-3f8d-a3de-b4839599e773


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24446.


# Push notification did not send #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


System.NullReferenceException: Object reference not set to an instance of an object.
   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\Helpers\EmailHelper.cs:line 39


# Preparing notification body #


Sending Assigned To Whatsapp for IncidentId:77949


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003712","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Maxim Noyes"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Raleigh Swaney"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/207/77949?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77949},{"Key":"IncidentHistoryId","Value":111298},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555556364","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Raleigh Swaney"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Raleigh Swaney"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/207/77949?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003712","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Maxim Noyes"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as test"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Raleigh Swaney"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/207/77949?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 5889


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/EH–/26/00002"},{"type":"text","text":"at ttk"},{"type":"text","text":"EHS Head – Safety Walk"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15861?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 15861, UserId: 5889


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/EH–/26/00002

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":15861},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 1 Event ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_2","EventArgs":[{"Key":"TaskId","Value":15861},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_2 ###


### Started processing for Task Closure Validation Level 2 Event ###


## Sending notification to EHS head user ##


### Ended processing Incident Closure Validation Level 2 Event ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 5889


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/EH–/26/00002"},{"type":"text","text":"at ttk"},{"type":"text","text":"EHS Head – Safety Walk"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15861?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 15861, UserId: 5889


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":15861},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 1 Event ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_2","EventArgs":[{"Key":"TaskId","Value":15861},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_2 ###


### Started processing for Task Closure Validation Level 2 Event ###


## Sending notification to EHS head user ##


### Ended processing Incident Closure Validation Level 2 Event ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 5889


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/EH–/26/00002"},{"type":"text","text":"at ttk"},{"type":"text","text":"EHS Head – Safety Walk"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15861?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 15861, UserId: 5889


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":15861},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 1 Event ###


Osmo-x WhatsApp Message has been Sent


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/IA-/26/00002"},{"type":"text","text":"AT reopen app"},{"type":"text","text":"IMS Audit - External"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15863?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Sending Task Assignment Email for TaskId: 15863, UserId: 5889


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/IA-/26/00002


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending Task Assignment Notification for Task Id:15863


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/ea81bc5b-6e3e-38e2-8eb1-7a338c271174


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24449.


# Push notification did not send #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"TaskId","Value":15863},{"Key":"OrgId","Value":248}]}


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_2","EventArgs":[{"Key":"TaskId","Value":15863},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_2 ###


### Started processing for Task Closure Validation Level 2 Event ###


## Sending notification to EHS head user ##


### Ended processing Incident Closure Validation Level 2 Event ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 5889


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/IA-/26/00002"},{"type":"text","text":"AT reopen app"},{"type":"text","text":"IMS Audit - External"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15863?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 15863, UserId: 5889


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Task Closure Validation Level 1 Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: []


### Ended processing Incident Closure Validation Level 1 Event ###


Message : {"EventName":"TASK_CLOSURE_NOTIFICATION_VALIDATION_2","EventArgs":[{"Key":"TaskId","Value":15863},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : TASK_CLOSURE_NOTIFICATION_VALIDATION_2 ###


### Started processing for Task Closure Validation Level 2 Event ###


## Sending notification to EHS head user ##


### Ended processing Incident Closure Validation Level 2 Event ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


Message : {"EventName":"NOTIFICATION_FOR_MOC_CREATION","EventArgs":[{"Key":"MocId","Value":"400"},{"Key":"ApproverIds","Value":"[267]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Hebert Eaton"},{"Key":"MocUid","Value":"M/FBYDW/ROO/NCI/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_MOC_CREATION ###


# Calling SendNotificationForMocCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to MOC approvers


Sending MOC creation email to: TTK_Admin@oqsha.com


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New MOC Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending MOC creation WhatsApp message to: 912000001875


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_moc_creation_alert_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"M/FBYDW/ROO/NCI/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/moc/view/248/400?dlType=viewMOC"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"MOC_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"267"},{"Key":"ApproverName","Value":"Hebert Eaton"},{"Key":"MocId","Value":"400"},{"Key":"MocUid","Value":"M/FBYDW/ROO/NCI/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"ApprovedOn","Value":"30-Jul-2026 07:03:35 PM"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : MOC_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendMOCApprovedInformToCreatorNotification function for email #


Executing email notifications to MOC Creator about the approval by an Approver


Sending MOC Approver Clarification email to MOC Creator: TTK_Admin@oqsha.com


Initializing Email Service Client


Generating Email Request


Hebert Eaton has Approved your MOC


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to MOC Creator about the approval by an Approver


Sending WhatsApp for MOC to user: 267


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_moc_approved_inform_to_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"M/FBYDW/ROO/NCI/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"30-Jul-2026 07:03:35 PM"},{"type":"text","text":"https://oqsha.com/#/moc/view/248/400?dlType=viewMOC"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"MOC_APPROVAL_INVITATION_NOTIFICATION","EventArgs":[{"Key":"UserIds","Value":"[5538]"},{"Key":"MocId","Value":"400"},{"Key":"MocUid","Value":"M/FBYDW/ROO/NCI/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"InitiatorName","Value":"Hebert Eaton"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : MOC_APPROVAL_INVITATION_NOTIFICATION ###


# Calling SendMOCApprovalInvitationNotification function for email/WhatsApp #


Executing email notifications to MOC Approvers about the Pending approval


An MOC is awaiting your approval


Executing whatsapp notifications to MOC Approvers about the Pending approval


Sending WhatsApp for MOC to user: 5538


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002528","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_moc_approval_invitation_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"M/FBYDW/ROO/NCI/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/moc/view/248/400?dlType=viewMOC"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


# Checking for device existence #


# User device exists #


Sending MOC Approval Required Notification for MOC Id:400


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/ea81bc5b-6e3e-38e2-8eb1-7a338c271174


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24453.


# Push notification did not send #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"MOC_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"267"},{"Key":"ApproverName","Value":"Hebert Eaton"},{"Key":"MocId","Value":"400"},{"Key":"MocUid","Value":"M/FBYDW/ROO/NCI/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"ApprovedOn","Value":"30-Jul-2026 07:03:35 PM"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : MOC_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendMOCApprovedInformToCreatorNotification function for email #


Executing email notifications to MOC Creator about the approval by an Approver


Sending MOC Approver Clarification email to MOC Creator: TTK_Admin@oqsha.com


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Hebert Eaton has Approved your MOC


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to MOC Creator about the approval by an Approver


Sending WhatsApp for MOC to user: 267


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_moc_approved_inform_to_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"M/FBYDW/ROO/NCI/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"30-Jul-2026 07:03:35 PM"},{"type":"text","text":"https://oqsha.com/#/moc/view/248/400?dlType=viewMOC"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"MOC_APPROVAL_INVITATION_NOTIFICATION","EventArgs":[{"Key":"UserIds","Value":"[5538]"},{"Key":"MocId","Value":"400"},{"Key":"MocUid","Value":"M/FBYDW/ROO/NCI/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"InitiatorName","Value":"Hebert Eaton"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : MOC_APPROVAL_INVITATION_NOTIFICATION ###


# Calling SendMOCApprovalInvitationNotification function for email/WhatsApp #


Executing email notifications to MOC Approvers about the Pending approval


Initializing Email Service Client


Generating Email Request


An MOC is awaiting your approval


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to MOC Approvers about the Pending approval


Sending WhatsApp for MOC to user: 5538


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002528","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_moc_approval_invitation_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"M/FBYDW/ROO/NCI/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/moc/view/248/400?dlType=viewMOC"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Message : {"EventName":"MOC_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"267"},{"Key":"ApproverName","Value":"Mozell Heaton"},{"Key":"MocId","Value":"400"},{"Key":"MocUid","Value":"M/FBYDW/ROO/NCI/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"ApprovedOn","Value":"30-Jul-2026 07:05:54 PM"},{"Key":"OrgId","Value":248}]}


Mozell Heaton has Approved your MOC


Sending WhatsApp for MOC to user: 267


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_moc_approved_inform_to_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"M/FBYDW/ROO/NCI/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"30-Jul-2026 07:05:54 PM"},{"type":"text","text":"https://oqsha.com/#/moc/view/248/400?dlType=viewMOC"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_PSSR_ASSIGNMENT","EventArgs":[{"Key":"PssrId","Value":161},{"Key":"PssrUid","Value":"P/FBYDW/ROO/26/00001"},{"Key":"UserIds","Value":"[267]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Hebert Eaton"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_PSSR_ASSIGNMENT ###


# Calling SendNotificationForPssrAssignment #


Executing email and WhatsApp notifications for PSSR assignment


Sending PSSR assignment email to: TTK_Admin@oqsha.com


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


You have been added to the PSSR team – action required


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending PSSR assignment WhatsApp to: 912000001875


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_pssr_assigned_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"P/FBYDW/ROO/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/pssr/view/248/161?dlType=viewPSSR"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 419080


Executing sending push notification to the issuers


# Push Subject for Issuer P/BEAT/COM/BEAT/EX/26/00001


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


FAC FIR Raised – Incident UID: IMF/GLTO/GRR/FAC/26/00002 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 1795


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Incident Validated – Incident UID: IMF/GLTO/GRR/FAC/26/00002 | Site: Alanreed


Sending WhatsApp for Incident Validation to User: 1955


# Checking for device existence #


# User device exists #


Sending Incident Validated Notification for Incident Id:1310


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/35e51d28-f7f2-395f-88ce-9db4f177c78d


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 24460.


# Push notification did not send #


### Ended processing Incident Validated Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentInvestigationRequiredNotification.html


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Investigation Required - (FAC) FIR Released | Incident UID: IMF/GLTO/GRR/FAC/26/00002 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : INCIDENT_INVESTIGATION_INPROGRESS_NOTIFICATION ###


### Started processing for Incident Investigation In Progress Event ###


Executing email notifications to Incident Approvers about the Pending approval


Incident IMF/GLTO/GRR/FAC/26/00002 has been validated, form a team to investigate


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Approval to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Incident Investigation In Progress Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INVESTIGATION_SUBMITTED_NOTIFICATION ###


### Started processing for Investigation Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\InvestigationSubmittedNotificationEmailTemplate.html


Executing email notifications to Investigation Approvers about the Pending approval


Initializing Email Service Client


Generating Email Request


Incident Investigation Submitted – Incident UID: IMF/GLTO/GRR/FAC/26/00002 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Investigation Approvers about the Pending approval


Sending WhatsApp for Investigation Approval to User: 1795


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Investigation Submitted Event ###